Stayleaner.com, the ecommerce site for J & J Health Foods, sells vitamins, herbs and supplements for sports nutrition and body building. Fred Evaristo of J & J Health Foods states: “I rely heavily on pay-per-click advertising as I can’t get ranked in the natural searches no matter what I do.” We feel your pain, Fred! Let’s see if we can’t help Fred and his team…
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“There are a lot of improvements that could be made to Kiwi e-commerce websites in regard to usability, although there are some great examples of Kiwi websites that are doing a great job.”
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DiscountFlies.com has really missed the boat (yes, the pun was intended) when it comes to search engine traffic. They do not show up in the first 100 results in Google or Yahoo! when searching for the popular search term fly-fishing or for the more targeted term fishing flies. But all is not lost. With some concerted effort, DiscountFlies.com should be able to turn things around.
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BalancedLifeProducts.com is a small ecommerce site, based in Madison, Wisconsin, that sells meditation and massage products such as yoga mats, meditation cushions, and reiki timers. The site doesn’t fare well in the search engines in the natural (unpaid) search results, so they have been relying on Google AdWords to fill in the gaps. It wasn’t hard to see why their rankings in natural search traffic were so low. After a quick health check-up of their level of search engine optimization, I made the following diagnosis…
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Tools For Less, as the name implies, sells power tools and equipment at discount prices through their online catalog. The ecommerce site developed by Netconcepts is full-featured, with extensive functionality in the back-end administrative interface, and with a clean intuitive user experience for customers.
Among the additional out-of-the-ordinary features offered to customers is a Wish List capability which is integrated throughout the site and is as simple to use as the shopping cart itself.
The site is built search engine friendly, of course, with static looking URLs, unique keyword rich title tags, and more.
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Visit The Site: Tools For Less
“If you don’t have good placement in search engines it’s equivalent to having an unlisted phone number for your business.” Stephan Spencer speaks to The New Zealand Herald about how his company audits and builds e-commerce websites for big US retailers, optimising sites for search engines, and other e-marketing products and services while working in two countries.
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An RSS feed is merely an XML file that you host on your Web server — it kind of looks like HTML code. But don’t let its simplicity fool you; in the hands of a sophisticated marketer, the potential applications for RSS are huge.
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Steve Spangler of SteveSpanglerScience.com leapt in — boots and all! First time attendee and speaker on my panel “What Happened when eTailers dove into Blogs, Podcasting and RSS” at Shop.org in Las Vegas last week, Steve didn’t let the thought of mingling with billion dollar online retailers intimidate him. And he has a message for all those more modest online retailers — be there next year! His head still hurts, because there was so much to learn.
Steve says:
There was so much information that I filled an entire reporter’s notebook. And I also asked myself: “How is it that we are surrounded by people who are so smart?” In a culture where the Internet is changing so quickly, and everybody has got their different spin on what’s happening, I realized there were 1500 people there, 1499 of whom knew more than I did about on-line retail.
To get to have breakfast with the Internet Marketing Director of Best Buy, or the guy from CNET, or Amazon.com, these people were willing to share their best practices in an open and frank way. I learned how to increase clickthrough rates. Conversion rates. Landing pages. I was overwhelmed by what people were willing to share with us. What was so refreshing was that the major players were extremely honest with one another as well!
There is no magic bullet, nor one thing that anybody can do to make their website search better look to their customers. A website is a living breathing being. You have to feed it, nurture and care for it. Just like raising kids. We are all excited when a child is born, and then it grows and we get into the serious business of parenting.
Walking the exhibit hall for the first time in my life, I visited a booth called BillMeLater. They offer a great service, but don’t take on any company doing less than $15 million in on-line retail. We’re a little smaller than that! But it certainly was eye opening.
From the standpoint of finding out what a landing page was, and what caused people to stay on that page - that was the best takeaway from the whole conference. We were in the process of doing a product page redesign, and what I took away from that session changed what we put on that page. What would be the #1 factor on that page? Price? Shipping? Trust? Answer: Free shipping ?Ĭ or some form of shipping discount. An orange “free shipping!” logo or box drew the greater conversion rate. The key is to get people to put their credit card in and drive those sales.
Kelly Mooney’s “Gender Agenda” session provided a great insight into website viewing habits. The guys tend to stay predominantly on one site, 3 or 4 clicks just to compare prices. To women, however, it is an incredibly enjoyable experience, many taking 20 minutes to browse for products other than their initial reason for visiting. That sort of information is important to an on-line retailer. I have got a lot of work ahead of me.
As for my own panel presentation with Stephan, I looked out at that audience and saw people from those huge billion dollar retailers thinking that this blogging lark could be something we are going to have to explore.
Listen to my podcast interview with Steve after Shop.org for his full and frank views on this remarkable event. And take on board his recommendation: Be There Next Year!
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Shop.org Annual Summit — Las Vegas, NV
See the results of actual trials and implementations of alternative marketing techniques used to drive online sales. Learn how online retailers eHobbies.com, Ice.com, and Steve Spangler Science have utilized alternative marketing tactics such as blogs and RSS feeds to expand their marketing reach and build customer loyalty. Panelists will share tips on executing a successful campaign, implementation costs, and how to measure the impact of these new marketing tactics. A must-attend session for retailers looking for alternatives to increasingly expensive online marketing tactics such as SEM. Retailers looking for alternatives to increasingly expensive online marketing tactics such as SEM must attend this session.
Moderator:
Stephan Spencer, President, Netconcepts
Speakers:
Pinny Gniwisch, EVP Marketing, Ice.com
Seth Greenberg, CEO, eHobbies
Steve Spangler, SteveSpanglerScience.com
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A brand microsite for Freudenberg. Freudenberg manufactures cabin air filters that help remove dust, pollutants and odors from a vehicle’s passenger compartment, enhancing driving comfort and improving air quality. With this site, built by Netconcepts, microAir are able to offer their customers easy access to product information and the ability to purchase products online with no hassle. With the touch of a button the site can add, edit and remove products, view orders and process online credit card payments.
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Visit The Site: micronAir
HEADQUARTERS
2820 Walton Commons West, Suite 123
Madison, WI 53718 USA
Phone: (608) 285-6600
Toll-free: 888 207-1109
REGIONAL OFFICE
36 Anzac Rd., Browns Bay
Auckland, New Zealand
Phone: (+64) 9 476-4601
infodesk@netconcepts.com
